Frequently Asked Questions About Ancel Security
If you don’t see an answer to your question, you can send us an email from our contact form.
How does Ancel Security protect my data from ransom attacks?
Ancel Security utilizes advanced encryption to protect your data before it leaves your premises. We store your encrypted data in a secure, offline location, ensuring it is completely isolated from the internet and inaccessible to hackers.
What makes Ancel Security different from other backup solutions?
Our service is designed specifically for ransom protection. We never see your data because it's encrypted before it leaves your servers. Our storage is read-only and designed to last for decades, providing a secure and long-term solution.
How can I get started with Ancel Security?
Simply activate your protection on our website with register an account. The process takes less than 5 minutes and starts with a 3-month free demo for up to 50 GB of data, with no credit card required.
What happens if I'm the victim of a ransom attack?
In the event of an attack, Ancel Security ensures you have a secure backup of your data. Only you can decrypt this data with your key, meaning you can restore your information without paying a ransom.
How often can I back up my data with Ancel Security?
We offer monthly ransom-safe versioning as a standard option, and up to daily versioning available for higher-tier plans. This ensures your data is frequently updated and protected.
What types of data can I back up with Ancel Security?
You can back up any type of data, including files, databases, and images. Our service is designed to accommodate a wide range of data types to ensure comprehensive protection.
How is my data encrypted before uploading?
Your data is encrypted using state-of-the-art asymmetric cryptography, ensuring that only you have access to the decryption key. This means your data remains secure and unreadable by anyone else, including Ancel Security.
Can I automate the backup process?
Yes, with Ancel Security's CLI tool, you can automate your backups by scheduling them using cron jobs or similar scheduling tools. This ensures your data is backed up regularly without manual intervention.
How secure is the data transfer to Ancel Security?
Data transfer to Ancel Security is highly secure. We use encrypted channels to ensure your data is protected during transmission and cannot be intercepted or altered.
What happens to my data once it reaches Ancel Security?
Once your data reaches Ancel Security, it is temporarily held in our highly secured reception service before being transferred to our offline storage service. The data remains encrypted throughout the entire process and is eventually stored on read-only media.
How do I restore my data in case of an emergency?
In case of data loss or a ransom attack, contact Ancel Security immediately. We will assist you in retrieving the latest version of your data in a secure and expedient manner.
How often will I receive a physical copy of my backups?
The frequency of physical backup shipments can vary based on your chosen plan. Typically, customers can request a physical copy of their data depending on the tier plan.
What measures does Ancel Security take to ensure data privacy?
Ancel Security takes extensive measures to ensure your data privacy, including encryption, secure data transfer, and storing data in a secure, offline location. Moreover, Ancel Security staff cannot access your decrypted data at any point.
Can I change my Tier plan?
Sure. Your contract term depends on the selected payment method (monthly or annual). Simply contact us via the contact form to change the payment method and scope of your Ancel Security Service package after the contract term has expired. You can switch to a higher tier plan at any time at the beginning of the next month. We can only enable a change to lower tier plans at the end of the contract.